FAQ

FREQUENTLY ASKED QUESTIONS

Understand Why Hair Mites Cause Skin Problems.

ABOUT MITES

What are Demodex mites?

Demodex are microscopic parasites that feed off the oils, hormones, and fluids that are present around human hair follicles.

What do Demodex mites look like?

They are invisible to the eye unless aided by a microscope.At night they can walk on the skin at a speed of 8 to 16 cm an hour.The adult Demodex is around 0.3 mm in length. They have semi-transparent elongated bodies with 8 short segmented legs.

Are mites the same as head lice?

No, mites are different to head lice. Mites are parasites that live inside hair follicles and feed off of the oils they produce. Lice are larger, and can be seen by the naked eye. They live on top of the human scalp, and feed exclusively on blood.

Where can Demodex be found?

demodex can be found in the hair follicles and sebaceous glands on humans. They become most active at night, in the dark.

Do demodex mites eat coconut oil?

No, Coconut oil is one of the few oils demodex mites do not consume. Making it a rich, nourishing ingredient, only you should enjoy.

How to know if I have Demodex mites?

demodex Mites are very common in humans of all ages. Those affected usually have tell-tale symptoms such as: hair loss and hair thinning, aging skin, facial redness, enlarged pores, discoloration, acne and itching.


ABOUT SYMPTOMS

Can dandruff be a sign of demodex mites?

mites living in the hair follicles leave waste and their decomposing bodies behind. demodex Mites will come out of the hair follicles only to walk and mate on top of the scalp, this causes itching when their tiny claws scuff the surface of the scalp, and excessive scratching can contribute to dandruff as well. This can cause a build-up of bacteria and germs and then lead to dandruff.

I lose hair in the shower when I brush, is this normal?

It can be normal if it’s just a limited number, however hair is weaker when wet, so brushing wet hair can cause breakage and cause your hair to weaken, which could contribute to hair loss.


Are demodex mites causing my rosacea?

It’s possible. Mites can be linked to rosacea in some people. People affected with mite-related rosacea will often have weakened immune systems either from autoimmune deficiencies or something in their lifestyle which could be causing the demodex mites to overpopulate in the hair .

Is there a way that a child can have a mite infestation if they have a weakened immune system?

Yes, although children usually do not get Demodex mite infestations, there have been cases recorded of children with mites and infections caused by mites. In recorded cases of children with mites, they have also had diseases or conditions affecting the immune system.

My eyes are always inflamed and sticky around the lashes. Could this mean I have demodex mites in my eyelashes?

Yes it’s possible, as a demodex mite infestation in the eyelash follicles can lead to blepharitis. Blepharitis is a condition that causes inflammation of the eyelids, eye discharge, a dry gritty sensation in the eyes and general itching/discomfort. If you are experiencing more than two of these symptoms it is very possible to have an eyelash demodex infestation.

ABOUT PRODUCTS

What is the efficiency of UNGEX products with eliminating Demodex hair mites?

 As far as the efficiency of our product, it varies slightly depending on what products are used.
Our Essential Kits (both A1 and A2) are guaranteed to help eliminate mites, as long as they are used correctly for the recommended time frame.
As with our individual products, when used on their own will help manage a Demodex mite population, as well as suit prevention purposes.
As with all UNGEX products, they also need to be used with the correct method to reach their maximum efficiency, otherwise its like buying a gym membership then not going and still expecting to get results!

How do I treat mite infestation?

 By using Ungex’s hair mites treatment for hair & skin problems. Products can be brought from our online store here and you will be given a detailed method of application that we call a care plan. Products can be used from the comfort of your own home.

Do UNGEX products contain Tea Tree Oil?

 Yes they do. Small amounts of Tea Tree Oil together with some other natural and herbal ingredients are essential in helping to eliminate mites.

Do UNGEX products contain Sodium Laureth Sulphate?

No. UNGEX uses no harmful chemicals in our Herbal-Solution and there are no side effects. Our products are SLS FREE, SLES FREE.

I have very thick, curly hair. Will I be able to use UNGEX products?

 UNGEX products are safe for all hair types, as well as all ages.

Can UNGEX products remove head lice as well?

Yes. Although UNGEX products are designed to help reduce hair mites, they can also help to kill head lice on top of the scalp.

How long will my Care Plan take?

Times may vary, depending on the individual and severity of condition.

Does UNGEX offer a payment plan?

 Yes. UNGEX can provide a payment plan, simply contact our staff through the online chat to learn more.

I think I have demodex mites on my body as well as hair Do UNGEX have any products for the skin and body?
UNGEX carries products targeted for the hair and scalp at present. However our existing products can help control the density of mites on other parts of your body as well. By the way our production for face and body mites solution will be done shortly.

Are there testimonies of people who have had success with your products?

 Of course! Our products have been sold since 2011 in Malaysia, Singapore, and other countries. With no complaints of any ill effects and all customers satisfied.

Does Ungex have a product that can be used on pillows, bedding, or towels?

Yes! Ungex is the only company in Australia that has a product that helps target mites on furniture and bedding, it’s called Pro-D’modex Treatment (PDT) and it was this invention that received the best invention award in 2012. Click here to view it.

Will everyone in the household have to use Ungex products to ensure no one in the family will be infested?

Yes. Mites are transferrable from person to person, so if one of the family has them, more family members usually will have them too. The best way to ensure the prevention of demodex mite infestation is to use Ungex products just once a week with the proper method for prevention.

Are Ungex products safe for animals?

Yes. All Ungex products are safe for animals and can even help eliminate pet mites as well as mites on humans. However, though these products are safe for animals, they are originally formulated for human use.